1. Bookings & Payments

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• All bookings are subject to a CHF 50 deposit to be paid at the time of booking to secure your appointment.

• All deposits are subject to a non-refundable booking fee of CHF 50.

• In the event of a cancellation, this CHF 50 booking fee will be deducted from your refund.

• Deposits can be made by cash, TWINT, bank transfer, or debit/credit card (for website bookings), subject to availability.

• Final payments can be made by cash, TWINT, or bank transfer, subject to availability.
  
  
   

2. Cancellations & Rescheduling

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• We require a minimum of 24 hours’ notice for any cancellations or changes to appointments.

• Cancellations made with less than 24 hours’ notice will be subject to the CHF 50 cancellation fee. We appreciate your understanding, as short-notice cancellations affect scheduling and service availability.
  
  
   

3. Personal Effects
 

• Please ensure all personal items are removed from your vehicle prior to your appointment.

• Whilst we take every precaution, we cannot accept responsibility for any belongings left in the vehicle.

• Small items (e.g. coins, keys, receipts) will be placed in a bag and handed back at the end of the service.

• Any items believed to be rubbish may be discarded.
  
  
   

4. Seat & Steering Wheel Adjustment

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• Interior detailing requires us to adjust seats and the steering wheel to carry out a thorough clean.

• Please ensure these are readjusted and secured to your preference before driving your vehicle post-service.
  
  
   

5. Child Seats

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• All child seats must be removed prior to your appointment.

• For legal and safety reasons, we do not remove or reinstall child seats.

• If a seat is left in place, we will clean around it to the best of our ability.

• We will only remove the child seat with the explicit authority of the client during the pre-inspection review.
  
  
   

6. Pre & Post Service Inspection

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• Schaffhausen Elite Detailing (SED) will complete a Vehicle Inspection both pre and post the service.

• The pre-service inspection records the visible condition of the vehicle and identifies any existing marks, damage, or defects prior to the service.

• Once the inspection is completed, the findings will be presented to the client for review, and the client can either agree or disagree for the service to commence.

• If the client disagrees with the pre-service inspection, Schaffhausen Elite Detailing (SED) will not commence with the service.

• A post-service inspection will be carried out by Schaffhausen Elite Detailing (SED) and the client upon completion of the service.
  
  
   

7. Boot & Cargo Area

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• Please make sure the boot/luggage area is emptied before any interior service begins.

• We are not liable for items left in this area, and cleaning may be restricted if items remain.
  
  
   

8. Warranty & Product Durability

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• Product durability claims are based on manufacturer specifications, not on guarantees from Schaffhausen Elite Detailing (SED).

• In the unlikely event of premature product failure, we may inspect the vehicle and contact the manufacturer.

• Improper aftercare may invalidate product performance — we provide ongoing aftercare advice to help you maintain results.
  
  
   

9. Air Fresheners & Fragrance Use

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• Air fresheners or fabric sanitisers may be used as part of your treatment.

• Please let us know in advance if you would prefer us not to apply these.
  
  
   

10. Photography/Video

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• We may take photographs or videos prior to, during, and after your detailing service for documentation and marketing purposes.

• Where possible, we will request the client to remove number plates. Any identifiable details (e.g. house numbers, signs) will be obscured.

• If you prefer your vehicle not to appear on our social media or website, please inform us before the service is started.
   

11. Weather Conditions

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• Adverse weather conditions (e.g. heavy rain, storms etc) may require Schaffhausen Elite Detailing (SED) to cancel or reschedule your service.

• Coatings and special products require dry weather, and we may ask for the vehicle to be placed under cover.

• We may reschedule or offer alternative protective coatings based on forecasted weather conditions.
  
  
   

12. Power Supply

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• We operate using our own portable power source.

• However, we may require access to an electrical supply on the property, depending on the service.

• Please let us know in advance if this is not possible.
  
  
   

13. Liability

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• We are not responsible for damage caused by existing faults, neglect, or improper maintenance.

• Any concerns must be raised during the post-service inspection, and will be documented.

• If damage is proven to result from our actions, we will resolve the matter fairly and professionally.
  
  
   

14. Amendments to Terms and Conditions

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• Schaffhausen Elite Detailing (SED) reserves the right to update or amend these Terms and Conditions at any time without prior notice.

• Any changes will be effective immediately upon publication on our official channels (e.g. website, printed material, or directly via email or message).

• It is the client’s responsibility to review the Terms and Conditions prior to each service.

• Continued use of our services following any changes indicates your acceptance of the updated Terms.
  
  
   

15. Contact

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For enquiries or to arrange a booking, please contact us:

📞 +41 79 172 6770
📧 infosedetailing@gmail.com
📍 Schaffhausen Elite Detailing (SED), Schaffhausen, Switzerland

 

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Thank you for choosing Schaffhausen Elite Detailing 

Where Excellence Meets Every Detail.